Track Order

TRACKING STATUS EXPLANATION

☑️Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. (NOTE: if you see that your tracking information has been in pending for over 10 days, please contact us at info@thedogslanding.com. We will give you an appropriate answer.

☑️In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way.

☑️Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.

☑️Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.

☑️Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up. 

ESTIMATED DELIVERY TIME

(We work hard to make faster our shipping times,and often your package will arrive sooner than estimated delivery time)

Standard Shipping:

LOCATION

*ESTIMATED SHIPPING TIME

United States

1-3 Weeks (Average 8 -13 Days)

Canada, Europe,United Kingdom

1-3 Weeks (Average 7 -10 Days)

Australia, New Zealand

1-3 Weeks (Average 7 -10 Days)

Mexico, Central America, South America

2-4 Weeks


*This doesn’t include our 1-3 days processing time.
*All Paypal pending need 10 days for verify and process

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